“We had not been involved in a major building project before so for us it was a fairly intimidating process. We were lucky to have found Ross, his past experience in a major practice helped reassure us. He took us through the whole project from design, building warrant, selection of builder, project managing and completion.
He made the process very straightforward for us, incorporating our design requirements as well as suggesting some of his own.
Ours was a complex build with a number of items which the builders had not done before, but despite this he kept on top of the builders for us, helping source alternatives when a key supplier let us down.
Communication throughout was excellent and it was very helpful to be able to use him as a project manager when elements of the builders work were not going as planned. The project came in on budget and despite being let down by a key supplier delays were kept to a minimum. Thank you.”